This policy is valid from 2020.
Returns, Exchanges, and Cancellations
Return or exchange requests must be made within 7 days of receiving. Returns must be sent back in original condition at buyers expense. Any shipping charges are non-refundable.
Cancelations on custom items can be made if the product has not begun to be worked on.
There is a $20 non-refundable deposit fee on any cancelled custom or personalized orders that have been completed.
The following items cannot be returned or exchanged
- Custom Orders
- Personalized Orders
- Items on Clearance
Damages
If your art arrives damaged, you have to contact me for approval of refund or replacement.
In order to get any refund, a photo of the damage must be sent.
You will be responsible for shipping item back within 2 weeks time with item in same condition as you received it.